City bus service
- Frequent services across major corridors and communities
- Predictable timetables with real-time ETAs in the app
- Clean, comfortable buses with professionally trained drivers
Our services
Smart, safe and seamless mobility for everyone
From daily city routes to corporate shuttles and advertising partnerships, here is everything Enugu Smart Bus delivers.
ESB Smart Card & Wallet
- Tap-to-pay with the ESB Smart Card or in-app QR
- Instant top-ups via card, bank transfer, USSD or voucher
- Automatic receipts, trip history and fare caps where enabled
Mobile app
- Register, fund your wallet and manage your profile
- Live bus tracking and stop-by-stop guidance
- In-app support, lost-and-found and service alerts
Real-time tracking
- GPS tracking and ETAs for every route
- Service notifications for delays, diversions and safety updates
- Data-driven planning for better coverage and reliability
Safety & security
- CCTV-enabled fleet and monitored routes
- Driver training, route supervision and emergency hotlines
- Full compliance with transport and safety regulations
Accessibility & comfort
- Priority seating and inclusive boarding assistance
- Low-floor access on designated routes
- Onboard conveniences such as handrails, Wi-Fi and USB charging
Customer care
- 24/7 helpdesk via app, phone and email
- Lost-and-found workflow linked to your trip history
- Feedback and service ratings that drive real improvements
Corporate & institutional
- Staff shuttle partnerships and bulk smart card issuance
- Student and concession programmes where applicable
- Route sponsorship and co-branded commuter programmes
Advertising & media
- Interior and exterior bus advertising and route takeovers
- Digital placements across the app and terminals
- Community campaigns with government and brand partners
Roadmap
What's next for the network
Our service plan keeps expanding as ridership grows across Enugu State.
- 1Extended night and weekend services
- 2Electric and CNG fleet expansion for cleaner mobility
- 3Integrated ticketing with other city transport modes
Get the app and start riding
- 1Create your account
- 2Fund your ESB Wallet
- 3Track your bus in real time
- 4Tap your card or QR to board