Enugu Smart Bus System

How It Works

Smart. Safe. Seamless Mobility for Everyone in Enugu State

Ride Smart in 6 Simple Steps

Create your account on the web or mobile app. Verify your phone number/email to secure your profile.

Top up instantly with card, bank transfer, USSD, or voucher. Your balance is ready for any ESB route.

Request a physical ESB Smart Card from authorized outlets. Link it to your account for tap-to-pay boarding.

Open the app to see live bus locations, estimated arrival times (ETA), and step-by-step guidance.

At the door validator, tap your card or show your QR in the app. Payment is processed automatically.

Enjoy a safe, comfortable trip. At your stop, alight and rate your experience to help us improve.

Ride Smart in 6 Simple Steps

Create your account on the web or mobile app. Verify your phone number/email to secure your profile.

Top up instantly with card, bank transfer, USSD, or voucher. Your balance is ready for any ESB route.

Request a physical ESB Smart Card from authorized outlets. Link it to your account for tap-to-pay boarding.

Open the app to see live bus locations, estimated arrival times (ETA), and step-by-step guidance.

At the door validator, tap your card or show your QR in the app. Payment is processed automatically.

Enjoy a safe, comfortable trip. At your stop, alight and rate your experience to help us improve.

What You Need

Payment Options

Tickets & Discounts

Standard Fare: Automatically calculated by distance/zone
Concessions: Students, elderly, and persons with disabilities (where applicable). Apply in Profile → Concessions
Funds in your ESB Wallet or a linked ESB Smart Card

Safety & Accessibility

Trained drivers and monitored routes.
Priority seating for the elderly and persons with disabilities.
Low-floor entry and handrails (on designated buses. 24/7 support via in-app chat and hotline.

Quick FAQs

No. You can ride with the app QR or the smart card—your choice.

Lost an item? Open the app → Help → Lost & Found and select your trip.

Get the App & Start Open the app· Download App: Google Play / App Store Create Account → Fund Wallet → Track → Tap → Ride.